Compensation Approved for Prolonged Power Outages During Summer Heatwaves

In brief

  • The government announced ex-gratia compensation for consumers hit by prolonged summer power cuts.
  • Payouts administered by ARMS will cover those left without electricity for over six hours.
  • The relief scheme addresses disruptions caused during the July and August heatwaves.

The government has introduced an ex-gratia compensation scheme for electricity consumers who endured prolonged power cuts during the summer heatwaves.

The relief measure covers outages that took place across the Maltese islands throughout July and August, when intense temperatures placed heavy demand on the electrical grid.

Under the terms of the initiative, compensation will be provided to utility customers who were left without power for more than six hours at a time.

The payouts are being administered through ARMS, the central billing and customer service agency for national energy and water utilities.

The financial relief aims to address the disruption experienced by households and commercial establishments during the peak summer months.

Consumers affected by the qualifying blackouts will receive compensation under the newly announced framework, as authorities move to settle claims related to the heatwave disruptions.

The Spin Room

Low media divide. Both outlets reported the compensation announcement consistently, highlighting the government initiative and the criteria for affected consumers.

Sources (2)